{"id":87,"date":"2025-01-12T17:22:08","date_gmt":"2025-01-12T16:22:08","guid":{"rendered":"https:\/\/de-vv.com\/tpangers\/?page_id=87"},"modified":"2025-05-20T13:49:55","modified_gmt":"2025-05-20T11:49:55","slug":"faq","status":"publish","type":"page","link":"https:\/\/de-vv.com\/tpangers\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"[vc_row type=\u00a0\u00bbfull_width_background\u00a0\u00bb full_screen_row_position=\u00a0\u00bbmiddle\u00a0\u00bb equal_height=\u00a0\u00bbyes\u00a0\u00bb column_margin=\u00a0\u00bbdefault\u00a0\u00bb bg_image=\u00a0\u00bb69″ bg_position=\u00a0\u00bbcenter center\u00a0\u00bb bg_repeat=\u00a0\u00bbrepeat\u00a0\u00bb full_height=\u00a0\u00bbyes\u00a0\u00bb scene_position=\u00a0\u00bbcenter\u00a0\u00bb text_color=\u00a0\u00bblight\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb top_padding=\u00a0\u00bb20″ bottom_padding=\u00a0\u00bb20″ overlay_strength=\u00a0\u00bb0.3″ shape_divider_position=\u00a0\u00bbbottom\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb shape_type=\u00a0\u00bb\u00a0\u00bb][vc_column column_padding=\u00a0\u00bbpadding-2-percent\u00a0\u00bb column_padding_position=\u00a0\u00bball\u00a0\u00bb background_color_opacity=\u00a0\u00bb1″ background_hover_color_opacity=\u00a0\u00bb1″ column_link_target=\u00a0\u00bb_self\u00a0\u00bb column_shadow=\u00a0\u00bbnone\u00a0\u00bb column_border_radius=\u00a0\u00bbnone\u00a0\u00bb width=\u00a0\u00bb1\/1″ tablet_width_inherit=\u00a0\u00bbdefault\u00a0\u00bb tablet_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb phone_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3″ column_border_width=\u00a0\u00bbnone\u00a0\u00bb column_border_style=\u00a0\u00bbsolid\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb][vc_row_inner column_margin=\u00a0\u00bbdefault\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb][vc_column_inner column_padding=\u00a0\u00bbno-extra-padding\u00a0\u00bb column_padding_position=\u00a0\u00bball\u00a0\u00bb background_color_opacity=\u00a0\u00bb1″ background_hover_color_opacity=\u00a0\u00bb1″ column_shadow=\u00a0\u00bbnone\u00a0\u00bb column_border_radius=\u00a0\u00bbnone\u00a0\u00bb column_link_target=\u00a0\u00bb_self\u00a0\u00bb width=\u00a0\u00bb1\/1″ tablet_width_inherit=\u00a0\u00bbdefault\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3″ column_border_width=\u00a0\u00bbnone\u00a0\u00bb column_border_style=\u00a0\u00bbsolid\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb offset=\u00a0\u00bbvc_hidden-sm vc_hidden-xs\u00a0\u00bb][divider line_type=\u00a0\u00bbNo Line\u00a0\u00bb custom_height=\u00a0\u00bb90″][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=\u00a0\u00bbdefault\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb][vc_column_inner column_padding=\u00a0\u00bbno-extra-padding\u00a0\u00bb column_padding_position=\u00a0\u00bball\u00a0\u00bb background_color_opacity=\u00a0\u00bb1″ background_hover_color_opacity=\u00a0\u00bb1″ column_shadow=\u00a0\u00bbnone\u00a0\u00bb column_border_radius=\u00a0\u00bbnone\u00a0\u00bb column_link_target=\u00a0\u00bb_self\u00a0\u00bb width=\u00a0\u00bb1\/1″ tablet_width_inherit=\u00a0\u00bbdefault\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3″ column_border_width=\u00a0\u00bbnone\u00a0\u00bb column_border_style=\u00a0\u00bbsolid\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb][vc_column_text css=\u00a0\u00bb.vc_custom_1736711738133{padding-top: 12px !important;padding-bottom: 12px !important;}\u00a0\u00bb]\n

Questions<\/span> fr\u00e9quentes<\/mark><\/h1>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_column_text]\n

\u00c0 QUEL \u00c2GE PEUT-ON ACC\u00c9DER \u00c0 VOS ACTIVIT\u00c9S ?<\/h3>\n

Pour des mesures de s\u00e9curit\u00e9, l’acc\u00e8s \u00e0 nos activit\u00e9s se fait \u00e0 partir de 5 ans r\u00e9volus pour le TRAMPOLINE PARK et 1 an pour le KIDS PARK.
\nIl n’y a ensuite pas d’\u00e2ge limite. Adultes pour le TRAMPOLINE PARK, vous \u00eates \u00e9galement les bienvenus![\/vc_column_text][vc_column_text]\n

LES ACCOMPAGNATEURS DOIVENT-ILS R\u00c9GLER LEUR ENTR\u00c9E ?<\/h3>\n

Pour le TRAMPOLINE PARK
\nVous pouvez entrer dans l\u2019enceinte du park sans payer si vous ne participez pas aux activit\u00e9s. Il y aura une entr\u00e9e \u00e0 payer uniquement si vous souhaitez acc\u00e9der aux trampolines.<\/p>\n

Pour le KIDS PARK
\nVous pouvez entrer dans l’enceinte du park sans payer mais vous ne pouvez pas participer aux activit\u00e9s.
\nIl en est de m\u00eame dans le cadre des formules anniversaire.[\/vc_column_text][vc_column_text]\n

POUR COMBIEN D\u2019ENFANTS SONT FAITES LES FORMULES ANNIVERSAIRES ?<\/h3>\n

Toutes nos formules anniversaires sont faites pour 8 enfants y compris l\u2019enfant qui f\u00eate son anniversaire.
\nSi les enfants sont moins de 8, nous vous accueillons tout de m\u00eame, n\u00e9anmoins nous n\u2019appliquons pas de tarif d\u00e9gressif, en ce sens si les enfants sont moins de 8 le tarif restera inchang\u00e9.
\nA contrario, s\u2019ils sont plus de 8 il y aura un co\u00fbt suppl\u00e9mentaire par enfant suppl\u00e9mentaire et qui varie en fonction de la formule choisie.[\/vc_column_text][vc_column_text]\n

LA R\u00c9SERVATION EST-ELLE OBLIGATOIRE ?<\/h3>\n

Dans le cadre des entr\u00e9es Open Jump, la r\u00e9servation est conseill\u00e9e mais pas obligatoire.<\/p>\n

Celle-ci se fait uniquement en ligne.<\/p>\n

Sinon, vous pouvez venir directement au sein de notre park et r\u00e9gler vos entr\u00e9es au moment o\u00f9 vous souhaitez b\u00e9n\u00e9ficier de votre session Open Jump.<\/p>\n

Nous aurons toujours la capacit\u00e9 de vous accueillir dans la mesure o\u00f9 nous avons une forte capacit\u00e9 d\u2019accueil et des sessions qui d\u00e9butent tous les quarts d\u2019heure.<\/p>\n

A contrario, dans le cadre des formules que nous proposons (anniversaire, EVG\/EVJF, Jump & Pizza) la r\u00e9servation est obligatoire.[\/vc_column_text][vc_column_text]\n

J\u2019AI DES TICKETS CE, COMMENT PUIS-JE R\u00c9SERVER ?<\/h3>\n

Les r\u00e9servations en ligne n\u00e9cessite obligatoirement un paiement en ligne par carte bancaire.<\/p>\n

De ce fait, dans le cadre des tickets CE, il vous suffit de venir au sein de notre park au moment o\u00f9 vous souhaitez b\u00e9n\u00e9ficier de votre session Open Jump et r\u00e9gler sur place \u00e0 l\u2019aide de vos coupons.[\/vc_column_text][vc_column_text]\n

QUELS MOYENS DE PAIEMENT ACCEPTEZ-VOUS ?<\/h3>\n

Nous acceptons comme moyens de paiement, esp\u00e8ces, carte bancaire (hors American Express) et ch\u00e8ques vacances.[\/vc_column_text][vc_column_text]\n

COMMENT PEUT-ON R\u00c9SERVER UNE FORMULE AU SEIN DE VOTRE PARK ?<\/h3>\n

Nos formules peuvent \u00eatre r\u00e9serv\u00e9es soit en ligne via notre site internet (\u00ab r\u00e9servation en ligne \u00bb), soit par mail (\u00ab demande de r\u00e9servation \u00bb), soit par t\u00e9l\u00e9phone ou sur le park directement.[\/vc_column_text][vc_column_text]\n

COMBIEN DE TEMPS \u00c0 L\u2019AVANCE FAUT-IL S\u2019Y PRENDRE POUR LES R\u00c9SERVATIONS ?<\/h3>\n

Plus vous vous y prendrez t\u00f4t, plus vous aurez la chance d\u2019obtenir le cr\u00e9neau que vous d\u00e9sirez \u00e0 la date que vous souhaitez.[\/vc_column_text][vc_column_text]\n

PEUT-ON FAIRE DEUX ANNIVERSAIRES EN UN ?<\/h3>\n

Il est possible de r\u00e9server une m\u00eame formule anniversaire pour plusieurs enfants. Il n\u2019y aura cependant qu\u2019une table et qu\u2019un g\u00e2teau pour l\u2019ensemble des invit\u00e9s (hors suppl\u00e9ments choisis).[\/vc_column_text][vc_column_text]\n

JUSQU\u2019\u00c0 QUAND PEUT-ON D\u00c9PLACER NOTRE R\u00c9SERVATION ?<\/h3>\n

Les r\u00e9servations peuvent-\u00eatre d\u00e9plac\u00e9es au plus tard jusqu\u2019\u00e0 48 heures avant la date de votre venue, sous r\u00e9serve de nos disponibilit\u00e9s.[\/vc_column_text][vc_column_text]\n

Y’A-T-IL UN ACOMPTE \u00c0 VERSER DANS LE CADRE D\u2019UNE R\u00c9SERVATION ?<\/h3>\n

Dans le cadre d\u2019une r\u00e9servation pour une formule nous demandons le versement d\u2019un acompte \u00e9quivalent \u00e0 50% de la formule choisie au plus tard une semaine avant la date de votre venue.<\/p>\n

Pour toute r\u00e9servation faite en ligne, il vous appartiendra de communiquer vos coordonn\u00e9es sur notre site ( paiement s\u00e9curis\u00e9 ).<\/p>\n

S\u2019agissant des r\u00e9servations faites au t\u00e9l\u00e9phone ou sur le park, le r\u00e8glement d\u2019acompte peut se faire soit au t\u00e9l\u00e9phone par carte bancaire ou sur le park directement par le moyen qui vous convient.[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

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